Frequently Asked Questions
Find answers to the most common questions about MAC Peptides, our research products, shipping, quality standards, and ordering process.
Are MAC Peptides products intended for human consumption?
No. All products offered by MAC Peptides are supplied strictly for laboratory and scientific research purposes only. They are not intended for human or veterinary use.
How do you ensure product quality?
It starts with sourcing from reliable manufacturers and obtaining private third party lab tesing and along with safe handling/storage practices.
Do you provide Certificates of Analysis?
Yes. Certificates of Analysis are available for applicable products, providing transparency regarding identity. Available COA's can be viewed in our COA'S page
How long does shipping usually take?
We do our best to process orders within 24 hours. All orders are shipped Express Post via Canada Post.
-Within a region of Canada: 1-3 business days
-Between two regions of Canada: averages 3-7 business days
Can I track my order?
Yes. Once your order has been dispatched, you will receive a email containing your tracking number so you can monitor your shipment.
What payment methods do you accept?
Payment processors hold a stigma towards the research use only peptide industry so traditional payment processors are not available to us. We currently accept payment by Interact e-Transfer, local pickup/cash on delivery and crypto payments can also be arranged at request.
Do you ship internationally?
Not at this time.
How can I contact MAC Peptides for support?
Our support team is available to assist with questions regarding orders, products, shipping, and general inquiries. Visit our Contact page or use the contact information provided on the website.